Orders are typically processed within 1–3 working days (excluding UK bank holidays). During launches or peak periods, processing may take slightly longer.

We offer standard delivery within the UK.
 Delivery timeframes are estimates and may vary depending on the courier and location.

• Shipping cost: shown at checkout


• Delivery speed: standard service (estimated at checkout)

We ship to selected EU destinations using standard international delivery.

• Shipping cost: shown at checkout


• Delivery time: varies by country and customs processing


• Tracking: where available (depending on the service selected)

If you are ordering from the EU, your parcel may be subject to import VAT, customs duties, and/or courier handling fees upon arrival in your country. These charges are set by local authorities and couriers and are not included in our product prices unless clearly stated at checkout.

Important (2026 update): the EU is tightening rules for low-value imports. From 2026, the previous duty relief threshold for parcels under €150 is being removed, and temporary measures (including a fixed customs duty approach from 1 July 2026) may apply.

• We ship EU orders on a Delivered At Place (DAP) basis: import charges are typically payable by the recipient on delivery.


• If a parcel is refused due to unpaid import fees and returned to us, we may refund the item price minus shipping and any return charges incurred.


If you’d like us to explore a “duties/VAT prepaid” option in future (where available), please contact us.

Please double-check your delivery address at checkout. We’re not responsible for delays or loss caused by incomplete or incorrect addresses.

Delivery timeframes are estimates. Delays can occur due to weather, peak periods, or customs checks. If your parcel appears delayed or lost, please contact us at muchndust@gmail.com and we’ll help you investigate with the carrier.